Mastering the Requirements Elicitation
Live Instructor-Led Classroom Training

This 3-day workshop is meant to develop interviewing and facilitation skills for requirements gathering, problem solving, process design, or similar activities related to business or system development. The workshop deals specifically with the people aspect of information gathering. There are particular challenges when the required information is distributed among the minds and behaviors of a number of people. This workshop provides some tools, techniques and practices to enable a facilitator to improve the information gathering process, and greatly increase the probability of complete and accurate information in the shortest possible time.

This workshop has a significant "hands-on" component using case studies involving real-life situations. Assignments often use role playing to demonstrate problems and solutions.

Who Should Attend

This workshop will be beneficial for anybody involved in software development, from the business or technical perspective who may be required to direct or participate in any form of requirements gathering process. This includes business SMEs (Subject Matter Experts), business analysts, technical analysts, project managers, and other project stakeholders.


Attendees should have some understanding of a requirements documenting process and structure, or should have taken Developing Effective Requirements Specifications. This will provide a framework for requirements documentation.

Workshop Objectives
  • Create an effective business/analyst partnership.
  • Plan and set up elicitation sessions and interviews with stakeholders.
  • Elicit requirements from users and other stakeholders using various techniques.
  • Interview individuals with confidence.
  • Execute a successful group session or interview.
  • Deal with many of the problems of information gathering.
  • Deal with many of the problems of group dynamics.
  • Understand how to be a first class facilitator.

Request Comprehensive Course Outline

About Us

A leader in live technical training since 1978

For many years New Instruction, LLC had been known as an innovative provider of training, consulting and software development services, and clients have often asked us to share our software quality methodologies with them. Those requests led to the development of our longest running workshop, "Testing and Quality Assurance Techniques", now in it's 11th edition.
Read more


New Instruction is an SBA certified Woman-owned small business

New Instruction is an SBA certified Woman-owned small business

Drop Us a Line

615 Valley Road
Montclair, NJ 07043

(973) 746-7010