Essential Skills for the Business Analyst
Live Instructor-Led Classroom Training
Eliciting, Documenting, and Analyzing Requirements

Technique is the very foundation of a good business analyst and this workshop teaches techniques. This workshop will help Business Analysts to analyze, document and propose solutions for large and/or complex business areas and to prepare functional specifications. The analysts will be able to gather requirements and record them QUICKLY, ACCURATELY AND COMPLETELY with a battle-proven process. This workshop will significantly reduce the number of post production errors while enhancing the reliability and maintainability of the delivered application.

This 4-day workshop is designed to move a business analyst from guesswork to actual work. The workshop will promote the use of reusable techniques that will strengthen any organizations requirements gathering process. Effective communication is a crucial topic for nearly all occupations. The ability for the business analyst to communicate with business managers and users to gather, understand and document business requirements across affected business areas is an essential skill that needs to be cultivated. This workshop presents a comprehensive process for systematically developing complete and accurate requirements in the shortest possible time. Industry best practices and structured techniques are combined with effective proven modeling methods throughout the workshop. Participants will apply learned techniques to improve how they elicit, analyze, document and manage the requirements gathering process. Problem solving and critical thinking skills are integrated throughout this highly interactive workshop.

Who Should Attend

This workshop is extremely helpful for systems project leaders, business analysts, systems analysts and designers, software engineers, data administrators and systems users who are involved in the client contact and requirements development process. Any employee whose job performance includes effective communications and problem solving would benefit from this workshop. This would include senior managers, project managers, business domain experts, technical project leads, business analysts, customer support personnel, and all IT personnel.

Workshop Objectives
  • Establish and realize the ROI for requirements.
  • Create an effective customer-development partnership.
  • Delineate critical success factors.
  • Come to an understanding of human thought processes.
  • Watch yourself think and be able to make adjustments "on the fly" to better give any situation what it most needs.
  • Results orientated with good communication and interpersonal skills.
  • Discover how you currently think, and what skills need improvement to "round out" your thinking repertoire. Discover how to set and manage customers' expectations.
  • Distinguish 'fact' from 'opinion and bias' from 'reason'.
  • Learn to recognize deceptive arguments.
  • Eliminate hostile situations that impede corporate progress.
  • Understand the various methods of gathering information.
  • Identify scope boundaries, and develop a high-level view of a project.
  • Identify the structure of the application area or system under study.
  • Analyze, define, and model the business processes, data, and rules.
  • Use rules and structure to test the results.
  • Create a clear, complete and accurate requirements specification.
  • Understand how the requirements specification components support the design.
  • End to end experience of the project lifecycle.

Request Comprehensive Course Outline

About Us

A leader in live technical training since 1978

For many years New Instruction, LLC had been known as an innovative provider of training, consulting and software development services, and clients have often asked us to share our software quality methodologies with them. Those requests led to the development of our longest running workshop, "Testing and Quality Assurance Techniques", now in it's 11th edition.
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New Instruction is an SBA certified Woman-owned small business

New Instruction is an SBA certified Woman-owned small business

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615 Valley Road
Montclair, NJ 07043

(973) 746-7010